Help Center

The short answers. For anything else, reach us from Settings → Help in the app.

Where are my tickets?

Signed in, your tickets are under Account → Tickets here on the web, and in the Tickets tab of the app. Each one carries a QR code that's scanned at the door.

Can I reserve tickets on the website?

Yes — sign in and reserve from any event page. You get one ticket per event, and you pay at the door. Cancelling is available from the ticket itself.

What's the service fee?

A 12% service fee is added at checkout and shown in full before you pay. Free events have no fee.

Can I get a refund?

Open the ticket under Account → Tickets and cancel it there, or do the same in the app. That releases your spot.

How do I list an event?

Verify as a promoter in the app, then publish. See the promoter page for the full walkthrough.